Legal Document

Terms of Service

Last Updated: February 2026 Effective: February 5, 2026

Introduction

These Terms of Service ("Terms") govern your use of the TGM Panel platform, including:

  • The TGM Panels website ("Website")
  • The TGM Panels mobile application ("App")
  • Participation in surveys and research programs ("Services")

By using our Services, you agree to these Terms. If you do not agree, please do not use our Services.

Service Provider

TGM Research Pte. Ltd.
6001 Beach Road, #22-01 Golden Mile Tower
Singapore 199589

1. Eligibility

To use our Services, you must:

  • Be 18 years of age or older
  • Meet specific panel requirements (geographic location, etc.)
  • Provide accurate registration information
One account per person: You may only maintain one membership account per panel per unique email address.

2. Registration

When registering, you must:

  • Provide true, correct, and complete information
  • Keep your login credentials confidential
  • Keep your profile information updated
  • Be responsible for all activity under your account

We reserve the right to suspend or terminate accounts with false information.

3. Survey Participation

General Conditions

  • Participation is voluntary
  • You may exit a survey at any time
  • You must provide honest and thoughtful responses

Quality Requirements

We may disqualify responses showing:

  • Speeding (completing too quickly)
  • Straightlining (same answer repeatedly)
  • Inconsistent or contradictory responses
  • Bot or automated completion
Note

Exiting early, failing eligibility checks, or not completing required questions may result in no points being awarded.

4. Points & Rewards

Earning Points

You earn points by successfully completing surveys. Points are:

  • Not currency and have no cash value
  • Non-transferable
  • Personal to your account
Points expire after 6 months of account inactivity (no login or survey participation).

Forfeiture

You forfeit all points if:

  • You breach these Terms
  • Your account is terminated
  • You request account deletion
  • Your account is inactive for 6 months

Taxes

You are responsible for any taxes arising from rewards received.

5. Mobile Application

App License

We grant you a limited, non-exclusive, non-transferable license to use the App on your personal device.

Requirements

  • Compatible device and operating system
  • Internet connection
  • Acceptance of these Terms and Privacy Policy

Updates

We may release updates that are required to continue using the Service. You are responsible for keeping the App updated.

Push Notifications

The App may send push notifications for survey invitations. You can disable notifications in device settings.

6. Prohibited Activities

You agree NOT to:

Category Prohibited Activities
Fraud Speed through surveys, create multiple accounts, submit false information, use VPNs to misrepresent location
Platform Abuse Use bots/automated tools, overload the service, attempt unauthorized access
Security Transmit viruses/malware, reverse engineer the platform
Content Post threatening, defamatory, or illegal content

7. Intellectual Property

All materials on our platform (text, graphics, logos, software) are protected by intellectual property rights owned by or licensed to TGM.

You are NOT granted any license to use, copy, or distribute our content without permission.

8. Termination

By You

You may delete your account at any time through account settings or by contacting us.

By Us

We may suspend or terminate your account if you:

  • Breach these Terms
  • Engage in fraudulent activity
  • Provide false information
  • Are inactive for 12 consecutive months

Effect of Termination

  • You forfeit all points and unredeemed rewards
  • Your panel membership is cancelled
  • Your access to the Service ceases immediately

9. Limitation of Liability

To the extent permitted by law:

  • The Service is provided "AS IS" without warranties
  • We do not guarantee any minimum number of surveys
  • We are not liable for indirect or consequential damages
  • Our maximum liability is limited to incentives owed for completed surveys

Contact Us

TGM Research Pte. Ltd.
6001 Beach Road, #22-01 Golden Mile Tower
Singapore 199589

General inquiries: support@tgmpanel.com

Privacy inquiries: privacy@tgmpanel.com